On Line Business Sales is committed to delivering exceptional customer service while protecting your personal information. We manage your information in accordance with the National Privacy Principles under the Privacy Act 1988 (Cth) and subsequent amendments.
We collect personal information only when it is necessary for us to provide our services. This information may be collected directly from you, including when you complete application forms, enter into agreements, submit details through our website, or contact us directly. We may also collect information from third parties such as credit reporting agencies or your authorised representatives, from publicly available sources, from our internal records relating to your use of our services or products, and when you visit our website at www.onlinebusinesssales.com.au (onlinebusinesssales.com.au in Bing). For further details, please refer to our Website Terms & Conditions.
The information we collect depends on our interactions with you. It may include your name, date of birth, current and previous addresses, telephone or mobile number, email address, business or personal bank account or credit card details, occupation, and driver’s licence number. We may also hold information about the products and services you have acquired from us, their status, and details relating to your business interests. If you choose not to provide certain information, we may be unable to deliver the services you require. If you provide personal information about other individuals—such as authorised representatives, business associates, guarantors, or referees—you are responsible for informing them that their information has been provided to us and that they may contact us for further details.
Your personal information is used to verify your identity, provide and manage our products and services, process billing and debt recovery, improve our services, understand your business needs, maintain and enhance our systems, and develop new products and services. We may also use your information, including through our sales agents, to promote and market our products and services via direct mail, email, SMS, MMS, or telephone. You may continue to receive marketing information even after you cease using our services unless you request otherwise. If you do not wish to receive marketing communications, please contact us to opt out.
To deliver our services, we may disclose your personal information to trusted external organisations. These organisations are engaged to assist with mailing services, billing and debt recovery, information technology support, installation and maintenance services, marketing and promotional activities, market research, website analytics, and professional advisory services such as accountants, auditors, and lawyers. We may also disclose information to government or regulatory authorities where required or authorised by law. All such organisations are required to maintain confidentiality and comply with privacy obligations.
We take reasonable steps to ensure the personal information we hold is accurate, complete, and up to date. You can assist by informing us of any errors and notifying us of any changes to your personal details.
You may request access to the personal information we hold about you, or request corrections, by contacting our Administration Office.
We take all reasonable measures to ensure that personal information is accurate, complete, and current; to protect it from misuse, loss, unauthorised access, modification, or disclosure; and to destroy or permanently de‑identify information when it is no longer required.
We may update this Privacy Statement from time to time to reflect changes in our practices or customer feedback. We encourage you to review it periodically.
If you have any questions regarding privacy, please contact us at [email protected] or call 0418 741 814. If you wish to be removed from our marketing and promotional mailing lists, we will record your preference on our Do Not Contact register.